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Jackpot City Casino Review – April of 2024

11 minutes

Last Updated: December 7, 2022

Jackpot City Casino is a well-established and regulated online casino that goes back to 1998.

It offers over 500 different games from the best casino software providers.

Ranging from the most popular slots to table games, scratchcards, and even bingo, you will find all you need in one place.

In this review, we will take a closer look at JackpotCity Casino and what it has to offer, but if you are eager to jump into the games, you can open your account here.

jackpotcity casno review bonus

Jackpot City Casino Features

  • More than 500 casino games from 40+ different casino software providers
  • Generous welcome bonus for new players of up to $1600
  • Instant withdrawals to e-wallets like Skrill and Neteller

Jackpot City Casino Information

Accepted currencies:

€, $, £

Banking options:

Visa, MasterCard, Interac, iDebit, Trustly, Skrill, Neteller

Operating systems:

Windows, MacOS, Android, iOS

Available games:

Slots, table games, bingo, live casino, video poker, video bingo, scratch cards, keno

Amount of slots:



The JackpotCity Welcome Bonus

Welcome bonus:

100% up to $1600 divided in 4 x 100% up to $400 on first 4 deposits

Minimum deposit:


Payout speed:

1-2 business days

Software providers:

Amatic, Aristocrat, Ash Gaming, Barcrest, Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, EGT, Endorphina, Gamesys, IGT, Iron Dog Studio, iSoftbet, Konami, Merkur, Microgaming, NetEnt, Novomatic, Play'n GO, Playtech, Pragmatic Play, Stakelogic, Thunderkick, WMS

About JackpotCity Casino

JackpotCity is one of the oldest online casinos with a good reputation among casino players worldwide. In 1998 it opened its virtual doors to players worldwide, offering them hundreds of online slots and table games.

As the player base grew, online bingo, keno, and scratch cards were introduced as well as a live casino powered by Evolution Gaming.

The casino website is inspired by Las Vegas, which can be seen from the city skyline design of the homepage. Players can virtually visit the ”Sin City” and play all kinds of casino games for either real money or play money at the site from the comfort of their own homes.

The casino games offered by JackpotCity are from the world's best casino software providers like NetEnt, Microgaming, and Playtech, which means players get to play the most graphically appealing slots and other casino games.

Although JackpotCity Casino offers hundreds of different casino games, they do not offer sports betting services to their players just yet.


  • More than 500 casino games are on offer from over 30 different casino software providers
  • Low minimum deposit of just $10
  • Generous welcome bonus of 100% up to $1600 for new players
  • Regular bonuses for existing players and an extensive VIP program
  • Players from the USA accepted


  • High wagering requirements of 70x on the welcome bonus
  • No sports betting services offered
  • No support by phone offered

Jackpot City Casino Bonuses and Promotions

Every well-respected online casino gives bonuses to its players and offers promotions regularly.

Jackpot City Casino is no exception to this rule and not only gives new casino players a generous welcome bonus but also has ongoing promotions for existing players as well as a lucrative VIP loyalty program, which is free to join.

jackpotcity casno review bonus

JackpotCity Welcome Bonus

Every new player who signs up for a JackpotCity casino account will instantly receive a generous welcome bonus, more of a bonus package, consisting of 100% up to $400 bonus on the first four deposits.

There is no need to enter a bonus code or anything, you will directly get this deposit bonus credited to your JackpotCity Casino account balance.

  • 100% match bonus up to $400 on the first deposit.
  • 100% match bonus up to $400 on the second deposit.
  • 100% match bonus up to $400 on the third deposit.
  • 100% match bonus up to $400 on the fourth deposit.

The minimum deposit amount to receive the JackpotCity Casino Welcome Bonus is just $10, making it a very low-entry online casino for real money play.

The thing we aren’t really too fond of, is the high wagering requirements on the received welcome bonus.

The wagering requirements at Jackpot City Casino are a staggering 70x, which is way higher than the 30 to 35x we see at other online casinos.

Although the wagering requirements are quite high, players do have 30 days to play through the bonus, which is more than enough time if you’d ask us.

Players must note that not all games count for a full 100% to play through the bonus's wagering requirements.

The wagering contribution of the Jackpot City Casino welcome bonus is as follows:

Type of casino game

Wagering contribution

All slots excluding NetEnt slots, Progressive Jackpots, Keno & Scratch Card Games


NetEnt slots


8% all table poker games, roulette, video poker versions, blackjack games and Casino War


Classic Blackjack, Aces video poker games, Jacks or Better video poker games


All baccarat, craps, Red Dog, Sic Bo and Progressive Jackpots


Even though it isn’t uncommon for online casinos to have weighted contribution bonus play-through rules like this , we find it weird that NetEnt slots only contribute 50% to the bonus's play-through. We know that NetEnt slots are of very high quality and offer generous RTP, but it is unclear to us why they decided to do this.

Bonuses and Promotions for Existing Players

JackpotCity regularly offers bonuses for its existing players. For instance, there are some nice blackjack tournaments and special mobile casino promotions from time to time.

Players can win anything from a broad range of goodies to 5-star cruises by participating in these tournaments and other Jackpot City Casino promotions.

If you play at JackpotCity, you will receive newsletters by email, keeping you updated on the latest casino promotions, but to be sure you don't miss out on anything, we suggest you keep your eyes peeled on their promotions page  as well.

JackpotCity Casino VIP Loyalty Program

Every player instantly unlocks the first level of the JackpotCity VIP Loyalty Program after making their first deposit.

This first deposit will reward the player with 2,500 loyalty points which makes them skip the Bronze level and start straight off into the Silver level of the VIP program,.

This comes with a 3% deposit bonus on future deposits and 25% more daily rewards.

Every $1 that players wager on real money games, they earn 1 loyalty point.

These are used to increase their VIP status even further, unlocking more bonuses and perks. The required loyalty points to progress in the JackpotCity Casino VIP Loyalty Program are as following:

  • Bronze level: 0 – 2499 points
  • Silver level: 2500 – 11999 points
  • Gold level: 12000 – 49999 points
  • Platinum level: 50000 – 124999 points
  • Diamond level: 125000+ points

Visit this page  for a more detailed overview of the JackpotCity Casino VIP Loyalty Program.

Games at Jackpot City Casino  

jackpot city casino review games

The selection of casino games at JackpotCity Casino is decent. With around 650 different games to play, of which 500 are online slots, their game selection isn’t bigger or smaller compared to most online casinos.

What must be noted, though, is that JackpotCity Casino features games of more than 30 casino software providers.

This is definitely more than other online casinos, often only offering games of about 10 to 15 casino software providers.

Apart from a broad range of online slots, JackpotCity also features a live casino with traditional casino games like blackjack, roulette, and baccarat presented by live dealers.

Apart from these casino games, JackpotCity’s live casino also offers game shows like Crazy Time, Monopoly Live and Football Studio, dice games like Sic Bo and Craps, and some special blackjack and roulette games like Sapphire Roulette and Multi-Hand Blackjack.

Some of the most popular casino games for real money on JackpotCity Casino are:

  • Book of Dead, this super popular online slot from play’n GO is played by millions of players across the globe. The RTP of the game is 96,21% and the volatility of the slot is extremely high, making it a perfect slot to play through casino bonuses. The max. win with Book of Dead is 5,000 your wager per spin.
  • Buffalo King Megaways™ , This Megaways slot from Pragmatic Play has a whopping 200704 paylines with which players can win up to 5,000 their stake per spin. The game has 3 bonus features and a RTP of 96,52%.
  • Mega Moolah, this progressive jackpot slot from Microgaming always contains hundreds of thousands, if not millions of dollars in prize money and is the ideal casino game for those who want to win life changing amounts. In April 2021 the Mega Moolah’s jackpot got hit by a Belgian player, who took home a staggering $21 million!

Jackpot City Casino – Table Games

Apart from a wide range of online slots, JackpotCity also has quite some table games available. Over 60 to be more precise.

JackpotCity Casino has many different versions of blackjack, like Big Five Blackjack, Bonus Blackjack, and Atlantic City Blackjack Gold.

On top of that, they feature video poker games like Jacks or Better and Deuces Wild, and several roulette games like Multi Wheel Roulette, American Roulette, and European Roulette Gold Series.

Note that all these casino games are playable both in RNG software-based and live casino versions.

JackpotCity Casino Review – Deposits and Withdrawals

jackpot city casino deposits and withdrawals

If you want to play casino games for real money, you do want to be able to easily deposit into your casino account and be able to withdraw your winnings smoothly.

Luckily this is the case with JackpotCity Casino.

They offer a wide range of banking options to deposit with, including but not limited to Visa, MasterCard, Interac, Neteller, and Skrill.

Withdrawals are processed within 2 business days and are completely free of charge. Do note that any withdrawal request will void any active bonuses and that the minimum withdrawal amount is $20.

Safety, Security and Fair Play at JackpotCity Casino

One of the most important things when playing online casino games for real money is the safety and security of the online casino you are playing at.

The last thing you want is to win big, only to find out that you won’t be able to cash out your winnings.

Luckily we can say that JackpotCity Casino is a safe and reliable online casino with a good reputation among players for almost 25 years.

Not only is the casino website completely secured with SSL encryption technology, they also are a fully regulated online casino with a gambling license issued by the Malta Gaming Authority.

We can assure you that all the games at JackpotCity are completely fair and pay out accordingly, as they are being tested twice a year by an independent testing lab, eCOGRA in this case.

JackpotCity also cares about its players.

Every player can set themselves all sorts of limits for their account.

Think of playtime limits, deposit limits and wager limits. If you think you might have a gambling problem, JackpotCity provides links to organizations that can help you with that for free. One of these organizations is BeGambleAware.

Jackpot City Mobile Casino

We have good news for all mobile casino players: JackpotCity has its own mobile casino app, which is downloadable from the Apple Store and Google Play Store for Android and iOS devices, respectively.

Using the casino app, players can play their favorite casino games on the go and even make deposits and request withdrawals.

About 80% of all JackpotCity’s casino games playable on desktop PCs and laptops are playable on mobile devices.

Jackpot City Customer Service

Many players overlook the customer service of a casino until they have issues with their accounts.

That’s why we always take the quality of the customer service of a casino into account within our casino reviews.

As for Jackpot City Casino, we cannot really complain, as the casino has live chat 24/7 available as well as email support.

The only thing they lack customer service-wise is the ability for players to call them by phone.

Apart from that, the JackpotCity customer service is really kind and helpful and doesn’t keep you waiting.

Jackpot City Casino Review – The Final Verdict

Overall, JackpotCity Casino is a decent online casino with a wide range of casino games to play, a generous welcome bonus for new players, and a rewarding VIP program for existing ones.

We especially love that they offer games from over 30 casino software providers.

The only downsides are that they do not offer sports betting services for the time being and that the wagering requirements on the welcome bonus are way higher than bonuses at other casinos.  

If you want to try your luck at the tables, you can join this casino here.

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